What you’ll learn:
• What clients really think.
• Why accounting firms lose clients.
• How to manage client service to maximize client satisfaction.
• The hidden land mines in your marketing program
• How extraordinary client service can pay off for your firm.
"We need to work on relationship management and proactive service. We could also benefit from cross-selling our services to existing clients."
Partner/Senior Executive Medium-sized CPA Firm
$179.00
Save 36%
With Self-Assessment Workbook and Action Planning Toolkit.
Unlimited use 24/7 for 30 days from purchase.
$179.00
Save 36%
With Self-Assessment Workbook and Action Planning Toolkit.
Unlimited use. Forever.
$89.00
Client Service, Satisfaction & Retention
July 25, 2013, 12:00-1:15 p.m. ET
$89.00
Look, listen and learn
as this recorded webcast streams to your desktop PC or laptop.
Note: Broadband connection necessary.